Privacy Policy

Last Updated 8 July 2025.

At Comhardú we are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with the General Data Protection Regulation (GDPR) and applicable Irish law.

By using our services or visiting our website, you consent to the practices described in this policy.

1. Who We Are

Comhardú
Fidelma Heeney MSc, BA (Hons), Dip SS, MIACP, MTAI
Email: fidelma@comhardú.com
Phone: 0872249055
Data Controller: Comhardú

2. What Information We Collect

Personal Information

When you contact us or attend sessions, we may collect:

  • Name

  • Date of birth

  • Address

  • Email address

  • Phone number

  • GP details (if provided)

  • Emergency contact information

  • Relevant medical or mental health history

  • Session notes or assessments

Website Data

Our website may collect limited technical data such as:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on site
    This is used for analytics purposes only and does not identify you personally.

3. How We Use Your Information

Your data is used solely for:

  • Providing you with Counselling, Psychotherapy, or Mindfulness services

  • Communicating with you (e.g., session reminders, scheduling, invoicing)

  • Maintaining records in line with professional and legal standards

  • Referring you to other services (only with your consent, unless there is a legal obligation)

4. Legal Basis for Processing

We process your data based on:

  • Consent – You have given clear permission for us to process your information for a specific purpose.

  • Contract – Data is required to deliver agreed therapeutic services.

  • Legal obligation – We may be required by law to disclose data (e.g., court orders, child protection concerns).

  • Vital interests – If there is serious risk to you or someone else.

  • Legitimate interests – Where processing is necessary for the safe and effective running of our practice.

5. Confidentiality and Sharing

Everything you share in therapy is treated confidentially. We will only share your information:

  • With your explicit consent

  • If legally required

  • If there is a risk of serious harm to you or others

  • In cases involving child protection or vulnerable adults

If clinical supervision is used, identifiable information is not shared.

6. Data Storage and Security

Your personal data is stored securely, either electronically (password-protected) or in locked physical storage. We take all reasonable steps to protect it from loss, misuse, or unauthorised access.

7. How Long We Keep Your Information

We retain client records for a period of 7 years after the last contact, in line with professional guidelines and insurance requirements. After that, your data is securely deleted or destroyed.

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal and ethical obligations)

  • Restrict or object to data processing

  • Data portability (in applicable cases)

  • Withdraw consent at any time (this may affect your access to services)

To exercise these rights, contact us at [Your Email Address].

9. Cookies (if applicable)

Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be available on our website, with the "Last updated" date changed accordingly.

12. Contact Us

If you have questions or concerns about this policy or your data, please contact:

Comhardú (Fidelma Heeney)
Email: fidelma@comhardú.com
Phone: 0872249055
Data Protection Supervisory Authority: [Data Protection Commission – www.dataprotection.ie]